²ÝÝ®ÉçÇø

Digital Patient Podcast

TDP 156: KLAS Research's Adam Cherrington: What Healthcare Can Learn from the DMV, The Power of Patient Voice, and Red Flags and Green Flags for Patient-Centric Vendors

December 12, 2024
By
seamless

Subscribe on: | | | | |

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of ²ÝÝ®ÉçÇø, and marketing colleague, Alan Sardana, chat with Adam Cherrington, Vice President of Digital Health at KLAS Research, about "What Healthcare Can Learn from the DMV, The Power of Patient Voice, Red Flags and Green Flags for Patient-Centric Vendors, and more..." Click the play button to listen or read the show notes below.
â€

Audio:

â€

Guest(s):

  • Adam Cherrington, Vice President of Digital Health at KLAS Research
  • Dr. Joshua Liu (), Co-founder & CEO at ²ÝÝ®ÉçÇø

â€

â€Episode 156 - Show Notes:

[00:00:07] Episode preview

[00:03:39] A Personal Journey into Healthcare

[00:04:31] AI in Healthcare: Augmenting, Not Replacing Clinicians

[00:07:14] Emerging Themes in Digital Health

[00:11:23] The Shift to In-House Telehealth

[00:14:45] Red Flags and Green Flags for Patient-Centric Vendors

[00:20:14] What healthcare can learn from the DMV’s consumer experience

[00:25:14] Breaking Assumptions About Patient Tech Adoption

[00:27:13] Challenging the 100% Accessibility Fallacy

[00:31:25] Building Community Through the Patient Voice Collaborative

â€

Fast 5 Lightning Round:â€
â€

  1. Favorite Book or Book You’ve Gifted the Most:
    The Book of Mormon by Joseph Smith
    Seven Habits of Highly Effective People
    by Stephen Covey, and
    Green Eggs and Ham
    by Dr. Seuss.
  2. Person Dead or Alive You’d Love to Meet:
    Abraham Lincoln.
  3. Super strength, super speed, or mind reading:
    Super speed.
  4. Something in Healthcare You Believe in That Others Might Find Insane:
    Fax machines.
  5. Last Film/TV Show:
    Fly Me to the Moon.

TDP 156: KLAS Research's Adam Cherrington: What Healthcare Can Learn from the DMV, The Power of Patient Voice, and Red Flags and Green Flags for Patient-Centric Vendors

Posted by:
seamless
on
December 12, 2024

Subscribe on: | | | | |

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of ²ÝÝ®ÉçÇø, and marketing colleague, Alan Sardana, chat with Adam Cherrington, Vice President of Digital Health at KLAS Research, about "What Healthcare Can Learn from the DMV, The Power of Patient Voice, Red Flags and Green Flags for Patient-Centric Vendors, and more..." Click the play button to listen or read the show notes below.
â€

Audio:

â€

Guest(s):

  • Adam Cherrington, Vice President of Digital Health at KLAS Research
  • Dr. Joshua Liu (), Co-founder & CEO at ²ÝÝ®ÉçÇø

â€

â€Episode 156 - Show Notes:

[00:00:07] Episode preview

[00:03:39] A Personal Journey into Healthcare

[00:04:31] AI in Healthcare: Augmenting, Not Replacing Clinicians

[00:07:14] Emerging Themes in Digital Health

[00:11:23] The Shift to In-House Telehealth

[00:14:45] Red Flags and Green Flags for Patient-Centric Vendors

[00:20:14] What healthcare can learn from the DMV’s consumer experience

[00:25:14] Breaking Assumptions About Patient Tech Adoption

[00:27:13] Challenging the 100% Accessibility Fallacy

[00:31:25] Building Community Through the Patient Voice Collaborative

â€

Fast 5 Lightning Round:â€
â€

  1. Favorite Book or Book You’ve Gifted the Most:
    The Book of Mormon by Joseph Smith
    Seven Habits of Highly Effective People
    by Stephen Covey, and
    Green Eggs and Ham
    by Dr. Seuss.
  2. Person Dead or Alive You’d Love to Meet:
    Abraham Lincoln.
  3. Super strength, super speed, or mind reading:
    Super speed.
  4. Something in Healthcare You Believe in That Others Might Find Insane:
    Fax machines.
  5. Last Film/TV Show:
    Fly Me to the Moon.

Recent news from ²ÝÝ®ÉçÇø

The 2nd Annual Seamless Care Awards: Finalists Announced!
May 1, 2025

The 2nd Annual Seamless Care Awards: Finalists Announced!

Learn More
TDP 176: Stanford's Dr. Mike Pfeffer: Why we Shouldn't Always Want "Human in the Loop" for AI, Why AI Prediction Models are Only as Useful as the Problems they Solve, and Where AI Scribes Must Evolve
April 24, 2025

TDP 176: Stanford's Dr. Mike Pfeffer: Why we Shouldn't Always Want "Human in the Loop" for AI, Why AI Prediction Models are Only as Useful as the Problems they Solve, and Where AI Scribes Must Evolve

Learn More
TDP 175: Geisinger’s CMIO Dr. Ben Hohmuth: Why Human Connection will address Burnout more than Tech, the Future of Clinical AI Copilots, and Why Solely Optimizing Tech Won’t Eliminate In-Basket Overload
April 17, 2025

TDP 175: Geisinger’s CMIO Dr. Ben Hohmuth: Why Human Connection will address Burnout more than Tech, the Future of Clinical AI Copilots, and Why Solely Optimizing Tech Won’t Eliminate In-Basket Overload

Learn More