²ÝÝ®ÉçÇø

Digital Patient Podcast

TDP 183: Veteran CIO/CDO Dr. Alistair Erskine: Proving ROI for AI, Chat-based AI interfaces for the EHR, and Why Every Health System should Hire a Chief Financial Informatics Officer

July 3, 2025
By
seamless

Subscribe on: | | | | |

On this episode of The Digital Patient, Dr. Joshua Liu and Alan chat with Dr. Alistair Erskine, Veteran CIO/CDO, about "Proving ROI for AI, Chat-based AI interfaces for the EHR, Why Every Health System should Hire a Chief Financial Informatics Officer, and more..." Click the play button to listen or read the show notes below.
â€

Audio:

â€

Guest(s):

  • Dr. Alistair Erskine, Veteran CIO/CDO, formerly at Emory Healthcare
  • Dr. Joshua Liu, Co-founder & CEO at ²ÝÝ®ÉçÇø

â€

â€Episode 183 - Show Notes:

[00:00:07] Episode preview

[00:04:07] From philosophy student to internal medicine and pediatrics physician

[00:09:01] Importance of "sales" skills in healthcare leadership roles

[00:16:46] Enterprise-wide rollout of ambient listening at Emory Healthcare

[00:19:28] Adopting ambient listening in medical education and training

[00:24:30] Strategically driving clinician adoption through "nudgers"

[00:28:05] Challenges and strategies in demonstrating ROI for AI tools in healthcare

[00:32:21] On the emerging role of Chief Financial Informatics Officer (CFIO) to optimize financial performance in healthcare systems

[00:33:25] Future of clinician interaction with EHRs through chat-based AI interfaces

[00:40:32] Healthcare AI Challenge initiative for real-world AI validation

â€

Fast 5 Lightning Round:

  1. What is your favorite book or book you’ve gifted the most?
    ³¢&#³æ27;ɳٰù²¹²Ô²µ±ð°ù by Albert Camus
  2. If you could instantly master any skill, what would it be?
    Learning new languages to better understand diverse cultures.
  3. Would you rather have Super strength, super speed, or the ability to read people’s minds?
    Mind reading to enhance communication and manage change.
  4. What is something in healthcare you believe that others might find insane?
    Advocates for "practice-based evidence" to complement traditional evidence-based medicine.
  5. What was the last Film or TV show you watched?
    Mob on Paramount.

â€

The Digital Patient has been recognized as Feedspot's . Thank you to our listeners for making this happen!

TDP 183: Veteran CIO/CDO Dr. Alistair Erskine: Proving ROI for AI, Chat-based AI interfaces for the EHR, and Why Every Health System should Hire a Chief Financial Informatics Officer

Posted by:
seamless
on
July 3, 2025

Subscribe on: | | | | |

On this episode of The Digital Patient, Dr. Joshua Liu and Alan chat with Dr. Alistair Erskine, Veteran CIO/CDO, about "Proving ROI for AI, Chat-based AI interfaces for the EHR, Why Every Health System should Hire a Chief Financial Informatics Officer, and more..." Click the play button to listen or read the show notes below.
â€

Audio:

â€

Guest(s):

  • Dr. Alistair Erskine, Veteran CIO/CDO, formerly at Emory Healthcare
  • Dr. Joshua Liu, Co-founder & CEO at ²ÝÝ®ÉçÇø

â€

â€Episode 183 - Show Notes:

[00:00:07] Episode preview

[00:04:07] From philosophy student to internal medicine and pediatrics physician

[00:09:01] Importance of "sales" skills in healthcare leadership roles

[00:16:46] Enterprise-wide rollout of ambient listening at Emory Healthcare

[00:19:28] Adopting ambient listening in medical education and training

[00:24:30] Strategically driving clinician adoption through "nudgers"

[00:28:05] Challenges and strategies in demonstrating ROI for AI tools in healthcare

[00:32:21] On the emerging role of Chief Financial Informatics Officer (CFIO) to optimize financial performance in healthcare systems

[00:33:25] Future of clinician interaction with EHRs through chat-based AI interfaces

[00:40:32] Healthcare AI Challenge initiative for real-world AI validation

â€

Fast 5 Lightning Round:

  1. What is your favorite book or book you’ve gifted the most?
    ³¢&#³æ27;ɳٰù²¹²Ô²µ±ð°ù by Albert Camus
  2. If you could instantly master any skill, what would it be?
    Learning new languages to better understand diverse cultures.
  3. Would you rather have Super strength, super speed, or the ability to read people’s minds?
    Mind reading to enhance communication and manage change.
  4. What is something in healthcare you believe that others might find insane?
    Advocates for "practice-based evidence" to complement traditional evidence-based medicine.
  5. What was the last Film or TV show you watched?
    Mob on Paramount.

â€

The Digital Patient has been recognized as Feedspot's . Thank you to our listeners for making this happen!

Recent news from ²ÝÝ®ÉçÇø

TDP 198: OSF HealthCare’s Roopa Foulger: Why 80% of Healthcare AI Fails in the Real World, Inside OSF’s Three-Horizon Innovation Strategy, and When to Break the Rules of Evidence-Based Tech
November 4, 2025

TDP 198: OSF HealthCare’s Roopa Foulger: Why 80% of Healthcare AI Fails in the Real World, Inside OSF’s Three-Horizon Innovation Strategy, and When to Break the Rules of Evidence-Based Tech

Learn More
TDP 197: Parkview Health’s CMIO Dr. Mark Mabus: From Escape-Room Training to TikTok-style Edutainment, Infusing Creativity into Healthcare IT Training, and Preparing Clinicians for the Future of the EHR
October 30, 2025

TDP 197: Parkview Health’s CMIO Dr. Mark Mabus: From Escape-Room Training to TikTok-style Edutainment, Infusing Creativity into Healthcare IT Training, and Preparing Clinicians for the Future of the EHR

Learn More
TDP 196: Stanford Children’s CHIO Dr. Natalie Pageler: The Hidden Pediatric Data Crisis, How AI Is Best Used in Pediatrics, and Preventing Automation Complacency in Medicine
October 23, 2025

TDP 196: Stanford Children’s CHIO Dr. Natalie Pageler: The Hidden Pediatric Data Crisis, How AI Is Best Used in Pediatrics, and Preventing Automation Complacency in Medicine

Learn More